FAQ

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How big are the brownies?

Each brownie slab is 8x10 inches, perfect for sharing or indulging on our own.

I want to customize my brownies, but I do not see the options I want.

If you don't see the customization option you're looking for, contact us at info@kravebrownie.com. We'll do our best to accommodate your request and make your brownie exactly how you envision it.

Do you have gluten fee options?

Currently, we do not offer gluten-free options, but we're exploring gluten-free options.

How does edible photo work?

Edible photos are printed on high-quality, food-grade icing sheets using edible ink. Simply upload your photo, and we'll handle the rest!

How long will my brownies stay fresh?

Our brownies stay fresh up to 7 days when stored in an airtight container at room temperature.

To keep the brownies fresh, we recommend not opening your package until you plan to eat the brownies.

You can refrigerate the brownies, but they must to be wrapped tightly or in an airtight container.

How many letters can fit on a brownie?

3 rows and up to 8 characters per row.

When should I place my order?

Orders must be placed by Thursday to ship out the following Monday or Tuesday. Once your order is shipped, you'll receive a UPS tracking link via email.

Because we bake in small batches each week to keep your brownies fresh, we limit the number of orders we accept. Once that limit is reached, ordering will be closed. To guarantee your brownies are reserved and ready to ship, we recommend placing your order early rather than waiting until Thursday.

Ingredients & Allergies

 Signature Fudge Brownie Base

Sugar, enriched flour (wheat flour, niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), cocoa (processed with alkali), palm oil, corn syrup solids, chocolate chips (sugar, chocolate, cocoa butter, soy lecithin, vanilla), eggs, butter, salt, baking soda, vanilla extract.

Allergens: Contains wheat, eggs, soy, and milk. Produced in a kitchen that also processes peanuts and tree nuts.

Classic Chocolate Fudge

Signature fudge brownie loaded with semi-sweet chocolate chips.

M&M’s & White Chocolate

Signature fudge brownie with M&M’s® Milk Chocolate Candies (sugar, chocolate, cocoa butter, skim milk, lactose, soy lecithin, artificial coloring) and white chocolate chips (sugar, cocoa butter, milk powder, soy lecithin, vanilla).

Slutty Brownie

Layers of chocolate chip cookie dough (flour, sugar, brown sugar, butter, eggs, vanilla, baking soda, salt, chocolate chips), Oreos® (sugar, enriched flour, palm oil, cocoa, leavening, soy lecithin, chocolate), and signature fudge brownie.

Double Chip Delight

Signature fudge brownie with white chocolate chips (sugar, cocoa butter, milk powder, soy lecithin, vanilla) and dark chocolate chips (chocolate liquor, sugar, cocoa butter, soy lecithin, vanilla).

 Allergen Information

Contains: wheat, eggs, dairy, soy

Made in a kitchen that also processes peanuts and tree nuts

Can I change my order?

Yes! Well, as long as you give us sufficient notice! Contact us at info@kravebrownies.co. Please include your order number.

Can I cancel my order?

Cancellations: For a full refund, cancellations must be made at least 5 days before the scheduled dispatch date. A $5 processing fee will apply to all cancellations to cover administrative and preparation costs.

See our refund policy.

What to do if I entered the wrong shipping address?

If you have placed an order to the wrong address, please email us at info@kravebrownie.com as soon as possible so that we can correct it. If we have already sent out your order, we may not be able to help.

Please note that we are not responsible for checking you have entered your address correctly, so double check you have not made a typo!! 

How should I handle my package when it arrives?

Do not remove the clear wrapping upon arrival. The chocolate topping may be soft, and opening too soon could cause smudging. Instead, place the sealed package in the refrigerator for 10 minutes so the chocolate firms up. Then open, serve, and enjoy!

When do you ship, and when can I expect my brownie?

We ship at the beginning of the week (Monday or Tuesday) with UPS 3-day shipping. Brownies are shipped in insulated mailers. In warmer months, brownies are shipped with ice packs.

Can brownies be stored at room temperature?

Yes! We recommend you store your brownie at room temperature in a cool, shaded place. Avoid leaving them in a sunny area as the chocolate on top may begin to melt, and they will dry out quicker.